Track Order
Premium service, clear information and support you can trust.
Where is my parcel?
1. Find your tracking number
It's in the SMS or WhatsApp message we sent when your order was dispatched. It starts with a few letters followed by numbers.
2. Track it
Enter it on the PostEx tracking page: postex.pk/tracking
3. What the statuses mean
| Booked | We've handed it to PostEx. Movement starts within a day. |
| In transit | On its way to your city. |
| Out for delivery | The rider has it today. Keep your phone on and cash ready. |
| Attempted | The rider couldn't reach you. They'll try again — up to three times. |
| Delivered | Signed for and paid. |
Haven't had a tracking number?
Orders are dispatched after we confirm them by SMS or WhatsApp. If you haven't heard from us within 48 hours of ordering, message +92 323 613 5002 with your order number.
Parcel showing "Attempted"?
The rider tried and couldn't reach you. Keep your phone available — they get three attempts. After that the parcel returns to us and the order is cancelled.
Still stuck?
WhatsApp +92 323 613 5002 with your order number. We'll chase the courier ourselves.